HorizonPay is the name of the company while 9raPoint is the name of one of the applications built by Horizonpay
9raPoint agent banking application is an application specifically created by Horizonpay for the purpose of providing financial services to customers. Agents and Merchants can use this application for payment processing and for payment collections
Cash in, Cash out, Purchase, Airtime, Pay TV, Prepaid and post-paid electricity, Internet Services, Money/goods and third-party Insurance, Education and Exam pin purchase, Bet account funding, Account opening, Card issuance, Voucher issuance, Loan service, And many more……..
Aside 9rapoint, we have other services that make payment seamless. Services such as: Smartlink and White-labelled solution
Smartlink is a debit-card service that helps clients route their transactions to NIBSS or any other switch. It is an outside piece of software that can be integrated into any existing android application for card-related payments. The HorizonPay Smartlink Service is a product designed for platform owners or owners of android applications who wish to acquire card transactions on the android POS, this involves API integration. The product is designed to quickly move clients to the market. Its features include Card service and a Transaction Monitoring system.
While the process and the resources required to start an Agency banking business are quite cumbersome, Horizonpay offers a ready-made product for go-to-market. With our agency banking product and capacity as an original equipment manufacturer, Horizonpay can partner with businesses that want to start an agency banking business to set them up at once. Horizonpay has a robust agency banking platform that can be white-labelled to display any customer’s logo and business name. The benefits include brand promotion as well as maximizing profit. We provide bespoke solutions depending on customers’ requests. We also provide wallet API for clients that want to build a quick go-to-market platform
Yes. HorizonPay is a technology company licensed by CBN, and specializing in the building of tailored solutions to empower businesses.
You can begin the process of opening an account by filling the below information and submit via our website or send the information to us via any of our contact channels below:
You can fund your account via use of a card or via account top-up from any bank account
Yes, you can if you have more than one outlet, pay point or you have high foot-traffic
No. There are no subscription fees, account maintenance fees, or any other hidden fees for using 9raPoint services
The platform is highly secure with the best security architecture.
We will never require you to provide us with such information over the phone, in person or via email. We therefore advise you never to share your login credentials with anyone.
No need to panic, you can reach out to our customer service via any of our contact channels to unblock your account: Email: email@example.com Phone: 09130130817 Whatsapp: 09130130817
No. There is a security feature on the POS that allows only one user access. It is only Horizonpay tech team that can unlock that feature
Kindly inform us via our customer service and we will migrate your information to the new device
You can monitor your transactions via the web channel
At the end of every transaction, there is a status confirm page that displays the status of a transaction. You can also confirm status of transactions from the transaction history.
You can send money to all banks as long as they are registered with CBN and NIBSS
An already processed transaction cannot be canceled. We advise that you the confirm transactions before processing
You need Bank name, Account number, Amount and Narration. Our system will validate the Account name. Ensure to cross check the validated name before proceeding.
Horizonpay operates a 24 hours customer support service. You can reach our customer support via the following channels: Email: firstname.lastname@example.org Phone: 09130130817 In-app chat: Via the terminal Whatsapp: 09130130817
Our office is located at 74, Oduduwa Crescent, Ikeja GRA, Lagos, Nigeria
We operate the cheapest transaction fees across all transaction types in the industry. We also pay commissions to our agents and merchants when they perform bills payment without any charges
There is no limit to the amount you can have on your account. We advise you manage your liquidity based on the number of customers you have to service.
Report to our customer service via any of the below contact channels and we will advise Email: email@example.com Phone: 09130130817 Whatsapp: 09130130817
No. There are no limits to the amount of card transactions or withdrawal you can make. Limits are on cards and that is set by CBN and the cardholder’s bank
The POS terminal accepts all naira ATM cards as long as the cards are valid and in good shape
No need to panic. Our system is designed to re-query transactions and credit unimpacted transactions at interval. You can also reach out to our customer service via the contact channels below should you still have unimpacted transactions for resolution Email: firstname.lastname@example.org Phone: 09130130817 WhatsApp: 09130130817
You can request for your daily transfer transaction limit to be increased by contacting our customer service via any of the contact channels below: Email: email@example.com Phone: 09130130817 WhatsApp: 09130130817
You can reprint past transactions via your transaction history
You can reset your password by clicking on “forgot password” and follow the prompt
You can reset your 4-digit PIN by clicking forgot PIN and following the prompt
There is transaction history icon under “More” click on it, select date you want to via and search for any transaction you want to view
Yes. You can make outright payment for the POS. this makes you own and control the use of the device
We have a repair center on ground to fix all faulty devices. You can contact our customer service via any of our contact channels for guidance: Email: firstname.lastname@example.org Phone: 09130130817 WhatsApp: 09130130817
In HorizonPay, our target is to improve the experience in payment process of our daily life by making use of the latest technologies.